Helping to Improve the Quality of Patient Care

ICW provides the support independent providers need to offer high-quality care.

Quality & Utilization Management Committee

The Quality & Utilization Management Committee (QUMC) oversees the quality and utilization management activities within ICW. The committee’s primary focus is ensuring ICW is doing its part in improving the quality of patient care and practicing fair and compliant utilization activities.

The committee is open to all active ICW providers, and term lengths are two years. The committee meets monthly to:

  • Approve quality initiatives

  • Monitor utilization

  • Assess timely access to care

  • Establish authorization guidelines

  • Review, evaluate, and recommend Board action regarding any quality matters brought before the Board

If you would like to join QUMC or learn more, please contact Jami Payne, Manager of Medical Management, at
(206) 724-0866.

Terrill Harrington,

MD Family Practice

Committee Chair, Medical Director

Amos Shirman, MD

Family Practice

Committee Vice Chair

Elaine Chang, MD

Obstetrics & Gynecology

Thuy Do, MD

Family Practice

Jeanne Isaacson, MD

Internal Medicine

Brian Jones, DO

Orthopedic Surgery

Megan Mendoza, MD

Pediatrics

Phylis Muthee, ARNP

Family Practice

Robert Yap, ARNP

Family Practice